Parts Coordinator

Saints Collision Services offers competitive pay, free health insurance for employees, a great culture, and an outstanding work environment.

Our Core Values

1. Team: A family-driven business committed to enriching the lives of everyone we interact with.
2. Community: Dedicated to making a positive impact in the communities where we live and work.
3. Systems: Leveraging top-tier technology and training to provide exceptional products and customer experiences.
4. Process: Pragmatic processes that ensure predictable outcomes, with a constant focus on continuous improvement.

Please come and join our team!

Why Choose Saints Collision Services?

• Paid Weekly
• Continuous Training
• Supportive Team Culture
• Free Medical, Dental & Vision for Employees
• Paid Time Off – 6 Paid Holidays
• Rewarding Work

Job Details

The Parts Coordinator is responsible for locating, ordering, receiving, and verifying parts. This role also handles returns of incorrect or damaged parts and ensures timely credits are received.

Responsibilities

• Order parts from preferred vendors with a constant sense of urgency, confirming orders throughout the day and holding vendors accountable to delivery times.
• Inspect all parts for damage, quality, and accuracy, mirror-matching new parts to old parts within two hours of receipt.
• Follow up with vendors on all back orders and pending parts credits.
• Label all parts, exchange new parts with old on carts, and confirm arrival and correctness with technicians.
• Verify costs and discounts from preferred vendors, ensuring profit matching. Post accurate invoices in CCCone daily by 5 p.m.
• Return incorrect or defective parts daily, reorder as necessary, and process credits with no outstanding credits beyond 14 days.
• Actively participate in the morning production walk, providing estimated arrival times for outstanding parts.
• Engage team members to locate hard-to-find parts when needed.
• Maintain an organized workspace and parts carts, clearly tagged with RO/vehicle and customer information. Always use required safety equipment.
• Perform other duties as required to meet business needs.

Qualifications

• At least 18 years of age
• Valid Driver’s License
• Knowledge of auto body parts and ordering processes (PartsTrader, OpsTrax, CCCone)
• Experience working with multiple vendors and sourcing new suppliers
• Proficiency with estimating systems (CCCone, Mitchell Connect); strong organizational and detail orientation
• Excellent problem-solving skills and sense of urgency
• Ability to read and understand repair estimates related to parts fulfillment
• Effective independent and team working skills

Education & Experience

• High school diploma, GED, or technical school
• I-CAR / ASE certifications preferred
• 3 + years’ collision repair experience preferred

Behavior & Competencies

• Integrity: Respect and accountability at every level and interaction
• Repair Quality: Deliver the highest repair quality, building customer satisfaction and retention
• Innovation: Develop and display innovative approaches and ideas
• Teamwork: Foster a positive team spirit and support everyone’s success

Physical & Environmental Requirements

• Ability to work safely in a noisy environment with various odors
• Lift up to 50 lbs regularly
• Good vision for inspecting parts
• Bend, stretch, kneel, and squat to perform duties
• Reach below and above shoulder level

Equal Opportunity Employer

Saints Collision Services is an equal opportunity employer and does not discriminate against any employee or candidate based on age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws.