Responsibilities
Provide crisis counseling and emotional support to victims of domestic violence.
- Help victims develop personal safety plans.
- Maintain client confidentiality as outlined in the Shelter Standards and the confidentiality policy.
- Provide legal advocacy and accompaniment to victims, assist victims in filing for orders of protection.
- Provide information about victim rights, available resources, and services.
- Make referrals and coordinate services for victims and their children.
- Conduct shelter admissions as needed.
- Provide follow-up services to current and former clients.
- Facilitate support groups for victims/survivors.
- Respond to helpline calls.
- Assist with answering the helpline after business hours on a rotating basis.
- Develop and maintain collaborative relations with other community agencies and organizations.
- Participate and represent the organization in community meetings and committees.
- Communicate with the program director, report, and consult about every crisis situation.
- Maintain accurate, timely documentation and timely input of data according to agency policy.
- Provide transportation assistance to clients as needed.
- Complete 40 hours of annual training
- Participate in supervision sessions and staff meetings.
- Receive, Inventory, document, and put donations in storage buildings when needed.
- Assist with office cleaning.
- Other duties deemed necessary.
Qualifications:
- Good verbal and written communication skills
- Ability to provide trauma-informed care to trauma survivors.
- Ability to convey care, compassion, and empathy to trauma survivors, while maintaining professional boundaries
- Ability to behave in a trustworthy and reliable manner.
- Some college is preferred but not required.
- Available to be on call with immediate response.
- Available for after-hour community activities.
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Working Conditions
- Stand, walk, or sit for extended periods of time.
- You may be required to talk or hear, reach, climb or balance, stoop, kneel, or crouch.
- You may be required to lift or mover over 25 lbs.
- Drive to various locations to include schools, shelter, court and community partners.
- Occasional nights and weekends may be required.
HomeSafe is an equal opportunity employer and does not discriminate because of race, color, sex, age, handicap, national origin.