Certified Frontline Leadership Coaching Training Sessions

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Name: Certified Frontline Leadership Coaching Training Sessions
Date: November 30, 2021
Time: 1:30 PM - 3:30 PM CST
Event Description:

Frontline Leadership Certificate
Ticket includes all 4 sessions

Session 1: Successful Coaching (Nov. 16th, 9am  – 11am )
Motivation
Personalized engagement
Making team members feel valued

Session 2: Coaching to Improve Employee Performance (Nov. 30th, 1:30pm – 3:30pm)
Give guidance on how to improve performance
Interactive process-provide guidance, encourages productive decisions and personal ownership of decisions
Desired Behavior vs. Replacement Behaviors

Session 3: GROW Coaching Model (Dec. 7th, 1:30pm – 3:30pm)
G—Goal-What’s the desired behavior?
R—Reality-What’s actually happening?
O—Options-How can this be solved?
W—What will the employee do?
Deescalating Situation
Making team members feel valued

Session 4: Two-Way Communication (Dec. 14th, 1:30pm – 3:30pm)
Speaking Positively
Difficult Conversations
Opening Statements
Referencing Facts & Examples
Identifying gaps between what is expected and what is actually happening
Recognizing unconscious bias

Certified Frontline Leadership
Coaching Training Sessions
$200 entire series (4 sessions)
Frontline Leadership Certificate (attend all 4 sessions)

Location:
American Job Center
1598 Greenlea Blvd
Gallatin, TN 37066
Date/Time Information:
4 Sessions 
November 16 9:00 AM - 11:0 AM
November 30 1:30 PM - 3:30 PM
December 7 1:30 PM - 3:30 PM
December 14 1:30 PM - 3:30 PM
 
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